Refund and Cancellation Policy:
Digital Product
Digital product:
Customers are eligible to cancel their digital prodyct buying's under the following conditions: Time Frame: Cancellations are allowed within 60 seconds from the date of enrollment. Refund Amount: A full refund will be provided if the cancellation request is made within the specified time frame
Online Courses:
Customers are eligible to cancel their enrollment in an online course under the following conditions:
Time Frame: Cancellations are allowed within 2 days from the date of enrollment.
Refund Amount: A full refund will be provided if the cancellation request is made within the specified time frame.
Offline (In-Person) Courses:
Cancellation terms for offline courses are as follows:
Refund Conditions: Cancellations made atleast 1 day before the course start date are eligible for a full refund.
Special Circumstances: In case of unforeseen circumstances such as medical emergencies or other valid reasons, a refund may be considered on a case-by-case basis.
Refund Amounts:
Full Refund: Customers who cancel within the stipulated time frame are eligible for a 100% refund of the course fee.
Partial Refund: Cancellations made after the specified time frame for both online and offline courses may result in a partial refund or credit towards future courses.
Fees: No additional cancellation fees will be charged if cancellations are made within the allowed time frame.
Cancellation Process:
Customers can initiate a cancellation by following these steps:
Online Courses:
Log in to your account on our website.
Navigate to the "My Courses" section.
Find the course you wish to cancel and click on the "Cancel Enrollment" option.
Follow the on-screen instructions to complete the cancellation process.
Offline (In-Person) Courses:
Contact our customer support via email or phone to request a cancellation.
Provide your name, course details, and reason for cancellation.
If eligible, instructions will be provided on returning any course materials and processing the refund.
Communication Channels:
Email: Send your cancellation request to [your company email address].
Phone: Call our customer support hotline at [your company phone number].
Online Form: Fill out the cancellation request form available on our website.
Note: Refund processing may take up to 10 business days. We appreciate your understanding and cooperation.